Process map

A process map is a graphical overview that illustrates a company's key business processes. It serves as a kind of «map» of the organization's workflows: it shows which processes exist within the company, how they are interconnected, and in which areas they are applied. This clear visualization makes it easy to see which roles are responsible for which processes and how the processes relate to one another.

Process maps are a central tool in process management. They make it possible to view a company's workflows from a bird's-eye perspective — the «big picture». This makes it easier to provide all employees with transparent access to the processes and to navigate the variety of workflows. Especially for getting started with process management, process maps are a proven method due to their clarity and structure.