Success through process automation
The key to cost efficiency and sustainability
Andreas (57), the managing director of a logistics company, is well aware of the challenges in the logistics industry: geopolitical crises, legal requirements, volatile prices for energy and various raw materials, sustainability, digitalization and, last but not least, cost pressure. The conflict of interests is obvious: high service quality and sustainable solutions while simultaneously optimizing process costs.
Constantly changing circumstances and the resulting challenges require new approaches and tools. That is why Andreas is focusing on improving process management, working with his employees to increase cost efficiency through improved data exchange, process optimization and automation.
The initial time and financial investments required to integrate tools and streamline processes have paid off. Quality has improved significantly, with more punctual deliveries, shorter throughput times and faster processing of customer enquiries. In addition, there is evidence that fewer mistakes are being made and that cost efficiency is increasing.
This has also helped to avoid drastic cost-cutting measures such as layoffs or over-specialization.
New challenges also bring new opportunities. According to transport associations, the demand for logistics services is still greater than the supply and continues to rise due to the increase in online trade. In addition, digitization is creating the conditions for the development of new business models and the optimization of processes.
We save time and energy by improving information exchange, resource planning and process automation. Optimized process costs make us more cost-efficient and competitive.
Consistently optimized processes
We have greatly optimized our logistics processes by using intelligent solutions in the areas of information exchange, resource planning and process automation. For our customers, this means:
- Shorter delivery times thanks to optimized delivery routes.
- Faster order processing thanks to process automation.
- Excellent service thanks to seamless integration of all relevant software components – access to all important customer information at all times.
All this makes us an even more competitive partner in the industry.