novomind AG has developed intelligent omnichannel commerce and customer service software solutions for global use for 20 years and is among the technology leaders in Europe.

Its portfolio comprises standardized solutions for commerce companies and contact centers and includes the products novomind iPIM, novomind iSHOP, novomind iMARKET and novomind iAGENT. The use of artificial intelligence (AI) is just as much part of the company’s service portfolio as the advantages of an international partner network. As an owner-managed company, novomind offers everything that is required today for modern omnichannel commerce and customer service. Its team of over 400 employees currently serves about 250 companies and is growing steadily.

Among its satisfied customers are C&A, CTS Eventim, Görtz, OTTO, Ernsting’s family, EnBW, babywalz and Sixt. For many years, international corporations, medium-sized enterprises and associations have relied on a cooperation and partnership with novomind.

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